Hi,
I'm having issues with Google for WooCommerce not syncing products to Google Merchant Center, despite everything appearing to be working correctly.
SETUP:
- Site: hardmann.eu
- Merchant Center ID: 571792XXX
- Merchant Center domain: hardmann.eu (claimed and verified)
- Google Ads ID: 9106125XXX
- Plugin version: [Latest from wordpress.org]
- WooCommerce version: [Check: WooCommerce → Status]
- WordPress version: [Check: Dashboard → Updates]
ISSUE:
✅ Plugin shows "Connected" status
✅ API endpoint /wp-json/wc/gla/mc/connection returns {"status":"connected","id":571792XXX}
✅ Product feed shows 21 products
✅ Action Scheduler shows all 21 actions as "complete"
❌ All products remain in "not_synced" status
❌ Products are NOT appearing in Google Merchant Center
STEPS ALREADY TAKEN:
1. Completely reinstalled the plugin
2. Reconnected all Google accounts (Google Account, Merchant Center, Google Ads)
3. Cleared all WordPress caches and transients
4. Manually triggered Action Scheduler (all 21 actions completed successfully)
5. Verified no issues via /wp-json/wc/gla/mc/issues (returns {"issues":[],"total":0})
6. Set up WP-Cron to run every 15 minutes via Plesk scheduled task
7. Manually executed do_action('woocommerce_gla_update_product', $product_id) for all 21 products
8. Verified all products are published, have price > 0, and are in stock
9. Set setup completion flags in database manually
API RESPONSES:
- /wp-json/wc/gla/mc/product-feed → 21 products, all with status: "not_synced"
- /wp-json/wc/gla/mc/connection → {"status":"connected","id":571792XXX}
- /wp-json/wc/gla/mc/issues → {"issues":[],"total":0}
- Action Scheduler database: All 21 actions show status: "complete"
OBSERVATION:
The plugin executes all Action Scheduler jobs successfully, but the actual push to Google Content API never happens. Products remain in "not_synced" state indefinitely.
QUESTION:
Is there a way to:
1. Manually force the Content API sync?
2. Debug why the API push is failing despite successful action completion?
3. Enable debug logging for Google Content API requests?
ADDITIONAL CONTEXT:
- I can provide full System Report if needed
- The connection to Google is working (REST API confirms "connected")
- Issue persists with all caches disabled
- No errors in PHP error log or WordPress debug.log
Wordpress 6.9.1
WooCommerce 10.5.2
Google for WooCoommerce 3.5.2
Any help would be greatly appreciated! This has been going on for several hours and I've exhausted all troubleshooting options.
Thank you!